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Frequently Asked Questions     

What products and services does PartsBase offer?

PartsBase operates the world’s largest and most advanced online aviation, aerospace, and defense marketplace. Member companies can search a database of available inventory, perform industry data research or perform overhaul capabilities searches. PartsBase also offers advanced marketing services to the aviation industry through the use targeted marketing products like streaming corporate videos and more.

What types of companies use PartsBase?

PartsBase is used by approximately 3,500 companies worldwide.  These include small companies and large organizations alike covering many sectors of the aviation, aerospace, and defense industries. The service is used by military installations, airlines, charter services, flight schools, FBOs, MROs, airborne law enforcement, government contractors, government agencies, distributors, OEMs, brokers, contract manufacturers, corporate flight departments, overhaul shops, and more. 

How many different vendors list inventory on PartsBase?

A lot.  While there are around 1,400 different distributors and manufacturers that use PartsBase, we also allow anybody to list surplus inventory.  This increases the available pool of inventory available to buyers.  There are more than 2,800 member accounts that list inventory.

Can I buy parts on PartsBase?

No.  PartsBase is designed to match buyers and sellers and does not offer transaction based services.

Do you offer free trials for your service?

Yes.  Please call a PartsBase representative at 561-953-0700 or click here to register for your free trial.

How many members does PartsBase have?

A lot.  The PartsBase community is compromised of around 16,000 end users representing approximately 3,500 companies worldwide.

How much activity takes place via PartsBase?

3,000+ logins per day.  11 part searches per minute.  Billions of dollars in transactions result from the use of our service each year.

How much does a membership cost?

Depending on the products and services required, annual memberships range from $999 for a limited access package with 100 parts searches and no inventory listing capabilities, to $5,000 for a full-featured Platinum Package. Most annual memberships cost between $2,000 and $2,500.

How will I load my inventory?

Inventory can be submitted by uploading an inventory file online or by emailing an inventory file to service@partsbase.com

Where does the Government Logistics Data come from and how often is it updated?

This data is compiled from a number of formats of data supplied by dozens of government agencies.  The information is updated at least quarterly.

Is technical support available?

Yes.  Free technical support is available from the hours of 7:00 AM to 7:00 PM EST.

Will PartsBase work with my existing software?

Yes.  PartsBase is an independent service operating solely through your web browser and will not impact any software you operate now or in the future. 

Can I search for more than one part at a time?

Yes.  Up to twenty parts can be searched simultaneously using our basic service and thousands can be searched simultaneously using our Batch Search product.

Will I be charged based on the amount of inventory I want to list?

No.  Memberships are sold annually and not based on the quantity of inventory you list.

Will I be charged based on the number of searches I run?

No.  Most memberships come with unlimited searching.  Some memberships come with only 100 successful part searches but once you run out of them you won’t be able to search anymore. 

I only have some surplus inventory.  Will I be charged to list that?

No, unless you have a Limited Access Membership.

How does Partsbase differ from other locator services?

We’re better.  Don’t believe us?  You don’t have to.  Read some of these testimonials.  



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